See what other Orange County residents are saying about 101 Mobility.
Hello Mr. Bucher,
We were researching lifts online and found you as a local distributor for Bruno… When I visited you, you seemed very knowledgeable and affable. After investigating other lift brands, we finally decided on Bruno and contracted with you. We’re very happy with the lift and your installation. We especially appreciated the work of your installer, Sergio, and his companion. Thanks again for all you help.
March 18, 2018
Santa Ana, CA
I love how professional and eager to help the guy was when he came over to help.
101 Mobilty is an honest company that excels in customer service. All of their employees listen and genuinely care about their customers. They provided many options to promote safety and improve my independence.
Very easy to find online. I called on Sunday, you came out for the estimate on Monday, and ramp was installed on Wednesday. I thought response time was incredible! With my family member having this unplanned mobility need, the ease of doing business with you really took a big worry off our shoulders. Thank you!
I called with an immediate need. The person who answered the phone was pleasant -- yes, I got a person rather than an answering machine -- and when I explained my somewhat complicated needs he had Gary call me back. Gary came out early the next morning to assess the situation, came up with a great solution and had his team at the house the very next morning to install our ramps. His team was friendly and professional and got the job done. We can now get my father in and out of the house and up and down the stairs in the house safely.
The quick response to our calls to the office, and for Enrique's participation in effectively arranging for the service to be done. As well, the communication and follow up subsequent to the services was excellent. Third, the service was done, when promised.... professional as guaranteed, and there was satisfaction all around.
Thank you for the opportunity to work with your company, and for the fine services offered....I have added your company to our office referral list and hope to continue a mutually agreeable working relationship.
Senior Case Manager
Mandell & Movsesian
My initial contact with Gary laid out the exact modular ramp that would fit my needs and fit my home. My new ramp was installed soon after other necessary construction was complete. Paul and Richard provided expert installation in little time. As I need further mobility assistance, I’ll count on 101 Mobility.
Ramp was installed the day after I called.
Installer was neat, clean, polite
The quality of the ramp exceeded my expectations
SinceI am renting the ramp I don’t have the problem of removing and disposing of the ramp when we no longer need it.
The visit by the franchise owner was impressive and his explanation was clear and knowledgable, The price was in the mid-range but reasonable. The installer was very knowledgable and helpfu and installed the stairlift quickly. The stairlift is quiet, and we both use it. The people answering the phone were very courteous and friendly. We are pleased with 101 Mobility and the Bruno Stairlift. Thank you for representing such a fine product and company.
All of the personnel are competent, friendly, reassuring and take great pride in their service and products. It is and feels family owned. Gary, Gina, Jill and Richard take pride in their products and work and do their best to treat you as a member of their team ensuring you are happy with products and services. They go beyond and above all the time.
I was impressed by the quick and helpful service. Everyone involved with my transactions were personable, helpful and service-oriented! As my needs were "immediate" for getting my elderly dad home from the nursing facility and up to his bedroom, I found the sales staff and the installers all very accommodating and again, "quick"! The turn around town from sales presentation to purchase and installations was almost "same day"! Can't say enough "good" about 101 Mobility! Thank you!
I’m very happy with the Bruno and with 101 Mobility. From the first time I spoke to Gary on the phone I felt sure he would take care of what I needed in a chair lift. He was very professional and did everything he could to get it done in a timely manner. The installers he sent were real pro’s and did a wonderful job. Thanks to all at 101 Mobility for a job well done. [FIRST NAME REMOVED] Santo
Thank you to Gary and his team for the quick response, meeting, quote, and installation of a wheelchair ramp for my mom's return from rehab. We also liked the idea of rent to own, as we weren't sure at first what we were going to do. Reviews for 101 Mobility were all very positive, which is why we called them. Thanks again!
Very pleased with the service and accommodation of the Costa Mesa office. Gary Bucher and his staff were responsive and thorough. My husband has become more interested in using the second floor of the house which was the goal of the project.
The personal help and attention to my specific needs given by Gary and his wife made all the difference in who I chose to buy my product from. A family business that truly cares about its customers and will go out of their way to give fair and honest business to their customers .
Products and service is above and beyond. Had an issue with my stair lift and Gary was here within the hour. That is what I call exceptional service provided by 101 Mobility. Couldn't be happier.
[FIRST NAME REMOVED]
101 Mobility (Costa Mesa) helped our family after my husband had a work accident and became temporarily wheelchair bound. They worked with Workers' Compensation, stayed in constant contact with us and advised us on various solutions. True experts, true professionals, from Gary, to Jill, to the installer. They gave my husband back some freedom and we are forever grateful.
It was great to be able to view the chair lift system in his showroom before deciding to install in our home. He was very professional and answered all of our questions. The installation went very well and my husband is now much safer.
Thank you 101 Mobility!!!
101Mobility has been a literal godsend. They stepped in to a mess with my glide chair, which was still under warranty from another company that was not intending to make needed repairs. After getting the manufacturer to transfer the warranty to 101Mobility, they immediately stepped in and got a year's worth of problems resolved quite quickly. Everyone there takes their job seriously and they show utmost respect, kindness and heart about their work. They also are accessible, they actually answer their phones and communicate with each other easily. Jill is organized, patient and always pleasant to talk to. Richard is a pro at installation, trouble-shooting, and repairs, as well as being respectful, and professional. Gary, the owner, is very proactive and full of integrity and maintains a strong desire to take care of his customers and make sure needs are addressed in a timely manner. They all work together seamlessly and unified in making sure things are done well, and with heart. I am so glad I have gotten to work with them and wish them continued success in a great company.
I am so very happy with 101 Mobility. From the first phone call I made to the delivery and set-up everything went as planned. We needed the ramp earlier than I anticipated, and Gary and Jill were able to schedule with only one day's notice. Sergio, the installer, was very polite and professional. I would definitely use 101 Mobility for any mobility need.
So far the experience has been excellent. Gary is a good salesman, no pressure, answered all questions, and kept me informed when delivery was delayed. I gave his business card to one of the Therapists at Casa Colina, in Pomona, CA along with a good recommendation. Casa Colina is one of the foremost Re-hab (physical therapy) hospitals in the country.
Great chair lift product...easy to operate and seems very solid. Just what we needed for my Mom. They were fast to respond to my need and quick to install what we needed. Highly recommend for anyone who wants to take away the fear of a fall down the stairs.
I really appreciated how you worked with my sister; giving her the opportunity to try the lifts and being willing to spend time with her to get her comfortable. Knowing what I know now, that is not always a trait found with dealers/contractors and it is extremely valuable. If we have any future needs, you will be my first call!
Thank you Jill and Gary for the great service! We certainly needed your product.
James & Hazel
Your man did a very good job – he even put my glider couch back on the porch. Thanks for the use of the ramp it sure was a relief, and I will tell everyone about your business. Thanks again
My wife and I would like to thank you and 101 Mobility for your excellent service and product at a very competitive price. We are both very happy with the end result. Please extend my thanks as well to the two fine young men who performed the installation today.